Word is out that both Norwegian Cruise Line and Princes Cruises
are leaving the Houston Bayport Cruise Terminal. Naturally there as a lot of
speculation as to why. After all, this is a fine state of
the art terminal located in one of the largest concentrations of people in the
country.
Princess says they are repositioning because of the growth
of their Chinese market. They simply need more capacity in the Far East . Norwegian has not particularly announced an
official reason for leaving. However, that has not stopped politicians from speculating
as to the reasons for the port to be once again vacant.
Some have suggested that the distance from the airports to
the terminal are just too long and winding. First, it should be noted that Galveston is twice as far
from both major airports as is Bayport. The Route from either is not winding as
the Sam Houston Toll Way
passes by both airports and connects with the highways leading to the Bayport
complex. I hardly think this is a real problem.
Others suggest because the cruise terminal is located in an
industrial area where there are no shops, hotels, casinos or restaurants
nearby. Simply put, there is nothing for cruisers to do. This is true, but it
is also true of many other cruise terminals around the country.
It has been suggested that the winding ship channel, heavy cargo
port traffic and inland fog is a constant problem. This too is true but several
ports, Tampa
for one, have this same issue. Granted, Houston
is among the busiest cargo ports in the country but the Bayport Terminal is not
far from the opening to the Gulf of Mexico of
the Houston Ship Cannel on which the port is located.
Still others suggest that the proximity of the Port of Galveston
has hindered the growth of the Bayport Complex. This hardly deserves mentioning. The two Ports
are not any closer together than Miami and Fort Lauderdale and both
ports thrive on Cruise traffic.
Personally I think the
pull-out by the Norwegian and Princess Cruise lines has little to do with the
items most often mentioned. If I were
going to site some reasons for these two cruise lines pulling out I would
suggest the following:
1. The incentives given to the cruise lines to Home Port
at the Bayport Terminal were set to expire. These included no port fees
and rent free terminal. This was
virtually a "freebie" for the cruise lines. That was going to be
renegotiated and the Port was not willing to continue to absorb these millions
of dollar cost. The free ride was ending.
2. Concerning Princess I think they are doing what they have
always done, that is, change home ports frequently. When they say the demand in
China and Australia is
increasing their need for capacity in that part of the world they are telling
the truth. These are growing markets that are under served.
3. An element that plagues all the cruise lines at Bayport
is a failure to understand the ports cruise market. They are still doing what
Carnival and Royal Caribbean did for years. They have an east coast understanding
of the cruisers in mid-America and the Gulf Coast
in particular.
One of the first things any business has to do to succeed in
a market is to understand how to place their product in that market. Norwegian
and Princess have not been able to do that.
Carnival did early on and Royal Caribbean soon after relocating to Galveston re-thought their
marketing strategy.
Two things stand out about the Gulf
Coast market, especially Texas and Louisiana :
First, from the wealthiest to the poorest the people in this area are monetary
conservatives. They want value but they
also tend to equate value with low price. If you are going to charge $200 a
person more for your cruise you are going to have to do a whale of a job convincing
them that they are getting $400 worth of value for that extra cost. (Celebrity
Cruises Line's new tiered pricing would probably do just that.) People want to that for $315 more for their cabin
they are going to get up to $1,500 in value added
Second, If you are going to visit the same ports as the two behemoths,
Carnival and Royal Caribbean, then you are going to have to be willing to
accept a lower ROI (return on investment) and price match. Gulf coast people are not going to pay more
to see the same places they can see for 100's less.
I'd love to see Celebrity offer a 7-10 day Panama
Canal cruise from the Bayport. I believe I could sell it as a new
and different experience at a great value with their Big, Better, and Best
pricing tiers.
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